Refund policy

 

🔁 Return & Refund Policy

 

Returns & Exchanges

At AMOR STORE, we take pride in the quality of our products and want you to shop with confidence.

We accept returns or exchanges within 7 days of delivery, provided that:

  • The item is unused, unworn, and unwashed

  • The item is in its original condition and packaging

  • All tags and labels are still attached

  • Proof of purchase is provided

Due to hygiene and wear considerations, worn caps cannot be returned or exchanged.

 

Non-Returnable Items

The following items are not eligible for return or refund:

  • Worn or used items

  • Items returned after 7 days

  • Items damaged due to misuse or improper handling

  • Sale or discounted items (unless faulty)

Faulty or Incorrect Items

If you receive an item that is:

  • Defective

  • Damaged in transit

  • Incorrect (wrong item sent)

Please contact us within 48 hours of delivery with clear photos.

We will arrange a replacement or refund at no additional cost.

 

Refunds

Once your return is received and inspected:

 

  • Approved refunds will be processed to the original payment method

  • Refunds may take 5–10 business days to reflect, depending on your bank or payment provider

 

 

Return Shipping

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect

  • We recommend using a trackable courier service

  • AMOR STORE is not responsible for items lost during return transit

How to Request a Return

 

To request a return or exchange, contact us at:

📧 info@amorsneakerstore.com

Include:

  • Order number

  • Reason for return

  • Photos (if applicable)

Final Notes

AMOR STORE reserves the right to refuse returns that do not meet the above conditions.

This policy is subject to change without prior notice.